Refund Policy

Refund policy

You can always contact us for any return question at info@starcoastlabs.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Due to the nature of our products, we do not typically accept returns. Please get in touch if you have questions or concerns about your specific item. 

Refunds
Please contact us if a refund is needed.  If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@starcoastlabs.com.